spkt4 Privacy Policy

spkt4 collects various types of information to enable us to provide a safe, efficient and responsible service to all users of our platform. The information collected includes:

• Identity information such as full name, identification card number (MyKad), date of birth and gender
• Contact information including email address, mobile phone number and mailing address
• Financial information such as e-wallet account numbers (Touch 'n Go eWallet, DuitNow), online banking details (FPX) and cryptocurrency account details used for deposit and withdrawal transactions
• Login information including username, encrypted password and account activity records
• Technical data such as IP address, web browser type, device operating system and cookie data
• Transaction records covering deposit history, withdrawals, bets placed and winnings

We only collect information necessary for the stated purposes and do not collect data beyond what our platform operations require.

The personal information you provide is used for the following purposes:

• Identity verification and account registration, including the KYC (Know Your Customer) process required by international licensing requirements
• Processing financial transactions including deposits via Touch 'n Go eWallet, DuitNow, online banking (FPX) and cryptocurrency (USDT, BTC, ETH), as well as withdrawals
• Providing customer support via 24/7 live chat and email communication in Malay and English
• Managing bonus programmes and VIP rewards based on your betting activity
• Detecting and preventing fraudulent activity, money laundering and platform abuse
• Ensuring compliance with responsible gambling requirements, including a minimum age of 21
• Sending service-related communications, policy updates and relevant promotional information

spkt4 does not use your information for any purpose other than those listed above without obtaining your consent first.

spkt4 does not sell or disclose your personal information to third parties for commercial purposes. However, we may share necessary information in the following circumstances:

• Payment service providers that support our deposit and withdrawal operations — they are bound by strict confidentiality obligations
• Game software providers that supply our slots, live casino and sports betting platforms — only minimum technical data is shared
• Regulatory authorities or law enforcement when required by law or court order
• Audit and compliance partners who help us maintain international licensing standards

The spkt4 platform uses cookies and similar technologies to improve the user experience and maintain the security of your login session. The types of cookies we use are:

• Session cookies required to maintain your login status while using the platform
• Preference cookies that store your chosen language and display settings
• Analytical cookies that help us understand platform usage patterns for service improvement purposes
• Security cookies that detect unusual activity and protect your account from unauthorised access

You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect platform functions that depend on them. Cookies required for security cannot be disabled.

spkt4 retains your personal information for as long as necessary to fulfil the purposes of data collection and to meet our legal obligations. In general:

• Active account information is retained for as long as your account is active and for a period after account closure to meet regulatory requirements
• Financial transaction records are retained for the period required by licensing requirements and relevant laws
• Customer support communication logs are retained to enable us to provide better service and resolve any disputes
• Data that is no longer needed will be deleted or anonymised in accordance with our security procedures

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, modification, disclosure or destruction. Our key security measures include:

• Encryption of data in transit using the latest TLS/SSL protocols
• Encryption of data at rest for sensitive financial and identity information
• Two-factor authentication (2FA) available for all player accounts
• Continuous system monitoring to detect intrusion attempts or suspicious activity
• Regular security training for all staff who handle user data
• Periodic external security audits by independent parties

Although we take all reasonable precautions, no security system can guarantee absolute protection. You are also responsible for keeping your password and account login information secure.

As a platform operating under international licensing, your information may be stored or processed on servers located outside Malaysia. In such cases, we ensure that:

• All data transfers are carried out in accordance with internationally recognised data protection standards
• Data recipients outside the country are bound by data protection agreements that impose equivalent or higher standards
• Your information is not transferred to jurisdictions that do not have adequate levels of data protection

spkt4 strictly does not allow individuals under the age of 21 to use our platform. We take a proactive approach to ensuring the protection of this group:

• Age verification is carried out during the account registration process through identity card (MyKad) checks
• If we detect or suspect that a user is under 21 years of age, the account will be suspended immediately and funds returned in accordance with established procedures
• We do not knowingly collect personal information from underage individuals

spkt4 reserves the right to update or modify this Privacy Policy at any time. When changes are made:

• The latest version of the Privacy Policy will be posted on this page with an updated effective date
• Significant changes will be communicated to registered users via email or in-platform notifications
• Continued use of the spkt4 platform after the effective date of such changes will be considered acceptance of the updated Privacy Policy

We encourage you to check this page from time to time to ensure you are always aware of the latest information about our privacy practices.